Privacy Policy
This document defines the scope of privacy and degree of confidentiality protecting the information which the User inputs during account registration at the Platform/app and normal use of the services, programs and facilities of www.eumlens.in (hereinafter "Platform"). At any time, the User can, at their discretion, allow or forbid the collection and use of their personal information.
Our legal basis for the collection of user data is that the same is necessary for the performance/delivery of the service to which you have subscribed and in order for us to take steps/actions as requested by you.
By using this Platform, the User provides their consent to the Company to collect, use and disclose the User's personal information according to the rules and provisions of this Privacy Policy.
Definitions
Throughout this policy, we use specific terms to ensure clarity and consistency. Our Platform encompasses the entire www.eumlens.ai website and all associated services. When we refer to AI Services, we mean our suite of artificial intelligence-powered analysis and interaction features that help interpret and enhance your assessment experience. Assessment Data includes all information gathered through EUM responses, the resulting reports, and any associated analytics. Interaction Data encompasses all communications between users and our AI systems, including queries, responses, and feedback. Service Providers are our carefully selected third-party partners and processors who help deliver various aspects of our service.
Information We Collect
1. Account Information
When you create an account with us, we collect basic information necessary to establish and manage your profile. This includes your name and contact details, as well as professional information such as your organization, role, and industry. We also maintain your login credentials and profile preferences. For paid services, we securely process payment information through trusted third-party providers, ensuring we never directly store sensitive financial data.
2. Assessment Data
As you engage with our EUM assessments, we collect and store your responses to generate meaningful insights. This includes your initial assessment data, the reports generated from these assessments, and your historical assessment information over time. We also maintain data about your custom report preferences and conduct comparative analyses to provide you with more valuable insights. This historical data helps us track your progress and provide more personalized recommendations.